In the wake of the assassination of UnitedHealthcare CEO Brian Thompson, demand for GardaWorld’s executive protection services skyrocketed. We sent a writer down to West Virginia to get the VIP treatm ...

Pioneering Turnkey Solution Set to Transform Electronic Banking Experience. SINGAPORE, March 27, 2025 (GLOBE NEWSWIRE) -- CURRENC Group Inc. (Nasdaq: CURR) ("CURRENC” or the "Co ...

Designed to meet the needs of enterprises across the finance industry, "AI Staff for Hire” automates critical functions such as customer support, debt collection, KYC, compliance, and HR management, ...

The digital tide rises, and with it a chorus of voices warning of automation’s relentless march into the heart of Jamaica’s ...

Deloitte launched an agentic AI platform that it says will reduce costs by 25%, but questions remain about how its workforce will use the tool.

The cybercrime unit (south) of the Gurugram Police busted a fake call centre where fraudsters allegedly cheated Canadian ...

Lethabo Motsoaledi’s tech entrepreneurship is incredibly different from her father, Aaron, who is South Africa’s Health ...

Newcastle United are actively trying to sign Dean Huijsen from Bournemouth and have made contact with the defender’s agents.

The knowledge base is different from ottawa.ca. It includes a lot more detail and it is customized with specific information. So, when a 3-1-1 agent takes a service request, they have a lot of ...

AI-first work platform provider expands agentic skills across the entire portfolio using reasoning and memory to take action ...

As AI makes its foray into spam calling, how does one deal with the menace of spam and scam calls, which will only increase with AI's advent.

As organisations grow, the pressure to maintain the service levels that led to their growth increases. By Ryan Falkenberg, CEO of Clevva Delivering effective customer service at scale requires ...