Tenet Healthcare delivered first quarter results that exceeded Wall Street’s expectations, prompting a significant positive ...

HCA Healthcare’s first quarter results reflected continued momentum in patient volumes and revenue growth, but the market ...

Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can get used to the hours, he said in an interview last year: 8 p.m. to 5 a.m.

The Cybercrime Investigation and Coordinating Center will investigate a call center company based in Cebu City for allegedly operating as a scam hub.

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...

Fayetteville's 911 call center is at city hall on the second floor. The city has been trying to rebuild and modernize it elsewhere for more than a decade, department head Lisa Reid said.

Lehigh County’s 988 call centers will have bilingual staff, but if they are unavailable a caller can be transferred to the Spanish-language line or operators can teleconference in real time with ...

Seismic: Best call center training software overall. Image: Seismic. With a well-rounded approach that includes learning, coaching, and skill development tools, Seismic is a one-stop shop for call ...

AT&T call center in Mesa bringing hundreds of job opportunities. There are 750 call center positions AT&T wants to fill in 2025, according to a company news release from last week.

However, the CMS is working to reduce the importance of those call center scores, according to Seshamani’s comments. The changes were finalized in an April 2023 rule, to go into effect for the ...

Call center location: Naturally, working from home means you’ll need to find a remote-friendly company. Filter jobs by location to ensure you only see remote work listings.