Blue Cross and Blue Shield of Kansas (BCBSKS) has been recognized as a national leader in customer service, earning the ...

Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

The Atlanta Falcons announced that the prank call placed to Shedeur Sanders during ... his family,” the statement reads, adding that the team has reached out to apologize to Sanders directly.

They called him on his phone during a live stream and seemingly pretended to be executive personnel from an NFL team, only to say ... video after picking up the call. "[You'll] have to wait ...

The wait time for the call center, which fields questions about government cash and food assistance programs and Medicaid, has improved since the group started monitoring its efficacy in the ...

Our call center systems are scalable, affordable, and incredibly easy to set up.” The result? Even a 3-person team can handle a high volume of customer calls professionally—something that was ...

Former Red Bull sporting director Jonathan Wheatley has suggested that he would've taken a different approach to how the team dealt with Max Verstappen's penalty at the Saudi Arabian Grand Prix.

As a senior writer for TPG, Tarah Chieffi covers travel deals, tips, theme park news and exciting experiences ... "This has caused victims of scam call centers to lose credit card disputes because the ...

The pair talked to more than 100 companies in different industries and verticals and discovered that in the home services vertical, many sales begin with a call made to a call center. Home ...

Five Democrats are seeking the party's nomination for three Canton council at-large seats in a race that has become more ...

No one will be able to see who is signed up and no one can send messages except the Teesside Live team. We also treat our community members to special offers, promotions, and adverts from us and ...

CLEVELAND (WJW) — The FOX 8 I-Team has uncovered test results going back to last year showing legionella bacteria in water at the Cuyahoga County Justice Center. Earlier this month, we broke the ...