If you’re founding or scaling an AI startup, don’t relegate data engineering to the background. Done right, it’s your unfair ...

NRL debut faces a possible delay past 2028, after reports emerge over growing concerns over slow progress and readiness.

Unease among club bosses and league stakeholders over the slow progress of the NRL’s most ambitious expansion project to date ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Blue Cross and Blue Shield of Kansas (BCBSKS) has been recognized as a national leader in customer service, earning the ...

Through the app, we’ll send the Bristol City news, live match coverage, team news, transfers, fixtures, analysis and more straight to your phone. To join our community you need to already have ...

Shampoo, conditioner and deodorant are luxuries for some, said Tracy Butler, executive director at the resource center. To help out in uncertain times, a team from Leadership Hancock County ...

Healthcare contact centers continue to experience high call abandonment rates and long hold times, juggling a myriad of inquiries from appointment management to care team questions. Dash Voice AI ...

“At this particular point in time we are focused on the 19th team (PNG) and Western Australia,” Abdo told News Corp on Friday. “There is no other business case that we are considering for ...

Sanders received a prank call from someone pretending to be an NFL Team as he waits to be drafted. Shedeur is with his dad, Deion Sanders and family at their home in Texas instead of in Green Bay ...

The wait time for the call center, which fields questions about government cash and food assistance programs and Medicaid, has improved since the group started monitoring its efficacy in the ...