Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...
ROI CX Solutions: Yes, AI Can Improve Your Call Center (But Only If It’s Used Correctly …)
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...