A groundbreaking Gen AI-powered call quality management solution ... By equipping contact center managers, quality assurance (QA) teams, and agents with AI-powered analytics, it enables them ...
This integration enables businesses to optimize their QA processes like never before ... that transform the way contact centers handle call evaluations by significantly expanding coverage ...
By equipping contact center managers ... improvement to reduce friction points and improve service quality. AI-Generated Call Summaries – Generates and categorizes post-call documentation ...
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