For more information, visit www.jackson.com. *SQM (Service Quality Measurement Group) Call Center Awards Program for 2004 and ...

Today, as state legislatures across the country take up bills to ban trans youth from sports, California Governor Gavin Newsom weighed in on the topic on his debut podcast. In response, Advocates for ...

Riyadh, Rabi'I 2, 1440, Nov 10, 2018, SPA -- Regional Center for Quality and Excellence, in Education, of the United Nations Educational, Scientific and Cultural Organization (UNESCO) has completed a ...

Define quality standards The first step to building a QA framework for the call center is to define the quality standards precisely. These standards must align with the center’s business goals, ...

New York will be getting a new “Quality of Life” division to clamp ... more accurately measure our effectiveness and re-center our approach to public safety.” ...

To deliver unsurpassed quality to every patient, every time is the vision that drives our work. To give our patients and families the best care possible, we measure how we’re doing in 26 areas, from ...

Call of Duty: Warzone has been severely degrading ... According to a report by The Washington Post earlier today, several quality assurance testers of developer Raven Software have been on strike ...