As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

The Philadelphia Flyers' rebuild took another significant turn with the recent trade that sent Morgan Frost and Joel Farabee ...

Last month, the United States, the largest global health donor, accounting for 32% of all international health assistance, announced its withdrawal from the World Health Organization and issued a ...

Q4 2024 Earnings Conference Call January 30, 2025 4:00 AM ETCompany ParticipantsAnn-Sofie Nordh - Head of IRMorten Wierod - ...

A Muslim cleric who refused to call Hezbollah a terrorist organization and has a “significant ... the imam of the Karbalaa Islamic Educational Center in Dearborn, Mich., is among four religious ...

Parikh worked on technical infrastructure and data center projects at Meta. Before joining Microsoft in October, he was appointed the CEO of cloud security startup Lacework. The new org ...

“Simply, we are going to transfer ownership of key Mastodon ecosystem and platform components to a new nonprofit organization,” Mastodon says in a blog post, “affirming the intent that ...

Mission 300 is not just an initiative; it is a movement—a call to action for all stakeholders to come together to power Africa’s future. The upcoming Mission 300 Africa Energy Summit represents a ...

In preparation for its 60th anniversary, the Falmouth Art Center is celebrating the work of more than 20 members in a new exhibit called "Falmouth Artists Guild Founders Show." The exhibition ...