Cadence’s first quarter was shaped by strong customer demand for its semiconductor design software and related technologies, ...

HCA Healthcare’s first quarter results reflected continued momentum in patient volumes and revenue growth, but the market ...

Set up a quiet, distraction-free spot for your call. Have your notes and resume ready to go. Sound confident by sitting up ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

An Android Authority teardown has revealed that Google’s Phone app could let you switch to audio tones when using Call Notes. The Call Notes feature currently plays an audio-based disclaimer to ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can get used to the hours, he said in an interview last year: 8 p.m. to 5 a.m.

At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls ...

An Android Authority teardown has revealed that Google’s Phone app could automatically delete your Call Notes. This joins the existing option to automatically delete call recordings. The Call ...

Google’s Call Notes is one of them, and it could be a super useful feature, with just one pretty annoying issue. Well, Google could fix it by bringing automatic call recording to Call Notes.

Google The Google Pixel 9 series introduced the Call Notes feature, which finally allowed users to record phone calls on their devices. Call Notes uses AI to summarize the main points of a call ...

Luigi Mangione’s fashion choices at his latest court appearance have caught the attention of Manhattan prosecutors who are accusing his lawyers of encouraging the publicity around him.

Please note ... questions at this time. I will now turn the conference back over to the company for closing remarks. Thank you, Abby. This, again, is Bob Burrows. That concludes our call this ...