Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

Backed by Microsoft, this student built an AI solution for call centers designed to make that whole process less frustrating ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his ...

One solution transforming the way data centers operate is the Bidirectional SFP module. In this blog, we will understand how BiDi SFP modules transform the game for data centers, allowing higher ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

Disaster recovery centers will help people apply for federal assistance and allow them to speak to representatives of federal and state agencies. Several seeking help at the Pasadena location were ...

The surging demand for advanced data center expansion has brought energy ... Gus Technology unveiled a dual-purpose UPS energy storage module powered by lithium-titanium-oxide (LTO) technology ...

He’s finally set his sights on the world of streaming with new Amazon series “On Call,” a gritty, action-packed drama about a veteran cop and her rookie partner working to serve and protect ...

President-elect Trump on Tuesday announced that a company based in the United Arab Emirates will invest $20 billion to build data centers in several Midwest and Sun Belt states. Trump spoke to the ...