Data center products and services company Vertiv (NYSE:VRT) reported in Q1 CY2025, with sales up 24.2% year on year to $2.04 ...

The new functionality adds to Insightful's contact center offerings, which are already proven to increase performance by up to 78%. SAN FRANCISCO, (Newswire.com) - Insightful.io, a leading provider ...

COLUMBUS, Ohio — The City of Columbus installed new 911 technology designed to enhance protection and safety for those in an ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

The call centers that America’s military veterans ... in an executive action to submit their proposals to the Office of Management and Budget. While many of those agency proposals remain under ...

AIXTRON Q4 2024 shows mixed results, but long-term drivers in SiC, GaN & microLEDs offer growth potential. Learn more about ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

Pegasystems has rebranded as an AI-driven "decision platform" and a sharp rebound was driven by very healthy Q1 results. Read ...

Employer-sanctioned groups designed to enhance diversity and inclusion began in corporate America in the 1970s to help ...

The call centers that America's military veterans ... in an executive action to submit their proposals to the Office of Management and Budget. While many of those agency proposals remain under ...