READING, Pa. - Federal authorities have charged the operator of a Berks County call center for allegedly failing to pay over $1 million dollars in taxes. 42-year-old Alan Redmond of Wyomissing is ...

We list the best call center software, to make it simple and easy to setup and manage a single communications platform. Call centers used to something only enterprise companies could afford ...

EVERETT, Wash. — Snohomish County's new 911 call center will start taking emergency calls Wednesday morning. KING 5 got an exclusive look at the new space off Everett Mall Way. “Around the ...

The Cybercrime Investigation and Coordinating Center will investigate a call center company based in Cebu City for allegedly operating as a scam hub.

Call to Freedom moved into its new outreach center last month. The nonprofit had been operating out of two locations before the move. “And we outgrew both of those locations. We would have more ...

After more than a year of work, Lehigh County is ready to launch its 988 call center, which means local callers to the suicide and crisis lifeline will reach Allentown-based operators who can ...

Initial plans for the layout of the first Center Parcs holiday village in Scotland have been revealed. The preliminary zoning proposals show how the scheme would fit into the landscape near Hawick ...

Discover the best call center training software this year ... SC Training’s customizable course templates are also unique compared to other solutions. Instead of a full prebuilt course that ...

AT&T call center in Mesa bringing hundreds of job opportunities. There are 750 call center positions AT&T wants to fill in 2025, according to a company news release from last week.

“We have already put in place that [the call center metric] is going to have a smaller weighting on star ratings moving forward,” CMS Medicare Director Meena Seshamani said Wednesday at the ...

How to Start Working as a Call Center Agent From Home Your email has been sent A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications ...

Call centers have one of the highest turnover rates of any industry, but call centers sometimes also perpetuate a cycle of high employee attrition rates. A high turnover not only puts a strain on ...