As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...
As reported by SFGATE, Sanas is a startup that offers "accent translation" for call center employees, a job that tends to be outsourced to cheaper foreign markets like India and the Philippines.
WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center employs 174 people at 95 Higgins St., the company said Thursday.
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