When the man arrived at FedEx to pick up his package of records, two officials who got there before him had opened the ...

Xiomara Mejia’s house is warm again, after a monthslong battle with her landlord and a journey through a maze of Long Island ...

A car wash can be an inviting target. The workers are outdoors, so ICE agents can approach them freely and needn’t worry about trying to enter a house or business.

Sara’s parents decided to enrol her in the valley’s first international school known for offering the Cambridge International Examination Curriculum. They believed this institution would provide the ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Lindsey Graham, R-S.C., in an interview with CBS that aired last ... Patel could face questions at the confirmation hearing about his book “Government Gangsters: The Deep State, the Truth ...

Interviewing for a new position? Great communication is the key to any job. Here are the questions to know – and the answers.

Asking the wrong questions when interviewing candidates can lead to bad hiring decisions. Preparing your questions in advance is crucial for identifying someone who will enhance your team, both in ...

Invest in lifestyle branding photography and videography for your business and brand, and capture as much imaging as possible ...

New Jersey litigators are familiar with New Jersey’s nonbinding, compulsory arbitration program and the 30-day deadline to reject an award and request a trial de novo. The program promotes the ...