Lone Star wrapped last night on Fox, two seasons after its parent series, 9-1-1, moved to ABC, where it has thrived. I’ll ...

Backed by Microsoft, this student built an AI solution for call centers designed to make that whole process less frustrating ...

Griffins’ all-time leading scorer Michel Picard was inducted into the AHL Hall of Fame. (Feb. 3, 2025) Griffins’ all-time ...

The Detroit Tigers have finalized the coaching staff for the West Michigan Whitecaps, confirming that Tony Cappuccilli will ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...

Salah's brace helps end Bournemouth's club record unbeaten streak at 11 Premier League games. The Cherries stay outside the top four by a point, sitting seventh on the table.

ServiceNow Inc., a $210 billion market cap software giant, reported its earnings for Q4 2024, surpassing EPS forecasts but witnessing a significant drop in its stock price in after-hours trading. The ...

A new report from the Ending Community Homelessness Coalition (ECHO) showed even though Austin's capacity to shelter and house people experiencing homelessness has grown significantly over the past ...

A new report from the Ending Community Homelessness Coalition (ECHO) showed even though Austin's capacity to shelter and house people experiencing homelessness has grown significantly over the past ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

Thousands of people across Hawaii were without power early Friday morning, but Hawaiian Electric has made progress in some areas while the storm moves on to impact others.

As cleanup began after the winter storm, Honolulu Mayor Rick Blangiardi issued a mayor's declaration of emergency for Oahu.