Nurses at University Medical Center in New Orleans are on strike, demanding safer working conditions and better preparedness ...

Stanislaus County leaders held a discussion of call transfer times as they sorted through an ongoing controversy over emergency dispatch services. Supervisors said they want to see vetted cost figures ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

Telephone: *2421 * Extension 4 Jerusalem Post or 03-7619056 Fax: 03-5613699 E-mail: subs@jpost.com The center is staffed and provides answers on Sundays through Thursdays between 07:00 AM and 14: ...

The National Resistance Center of Ukraine has called on the residents of the occupied town of Vasylivka to leave the hromada due to the possible escalation of hostilities [a hromada is an ...

The South African Police Service (SAPS) in Welkom is urgently appealing to the public for assistance in locating the driver of a vehicle involved in a fatal hit-and-run incident. In a statement, the ...

Disaster recovery centers will help people apply for federal assistance and allow them to speak to representatives of federal and state agencies. Several seeking help at the Pasadena location were ...

Patch Tuesday The first Patch Tuesday of 2025 has seen Microsoft address three under-attack privilege-escalation flaws in its Hyper-V hypervisor, plus plenty more problems that deserve your attention.

December 2024 marked an escalation in hostilities for Haiti. On January 3, 2025, William O’Neill, OHCHR’s Designated Expert on Haiti detailed the most recent attacks on healthcare personnel in Haiti.

For more audio journalism and storytelling, download New York Times Audio, a new iOS app available for news subscribers. By Giles Harvey Read by Simon Vance Produced by Adrienne Hurst Narration ...