Some of Trumps threats to take over Greenland, Canada, and the Panama Canal are based on actual U.S. strategic goals. Others ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

If you want to work at home taking calls or pledges, this ACD Direct review explains how you can do this for them. ACD D ...

Your guide to things to do in Asheville and across Western North Carolina. Things to do with your kids in Asheville, Hendersonville and WNC – find plenty to do fr ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Charter, which owns Spectrum, told the state of Ohio it expects the layoffs to occur by late March. The company will maintain ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

Editor’s note: This listing of calls made to the Preble County 9-1-1 call center does not include all calls. Welfare and business checks, domestic situations without arrest, ambulance runs, etc. are ...

(The Center Square) – President-elect Donald Trump ... immigrants born in the U.S., but it remains unclear if he has the Constitutional authority to do so since birthright citizenship is enshrined in ...

(AP Photo/Abdel Kareem Hana, File) Palestinians struggle for food at a distribution center in Khan Younis, Gaza Strip, Jan. 9, 2025. (AP Photo/Abdel Kareem Hana, File) Iranians follow a truck carrying ...

FRISCO - Deion Sanders getting a phone call from Jerry Jones that would put "Coach Prime'' in charge of the Dallas Cowboys? As Grandma used to say, "Something in the milk ain't clean.'' ...