A new paid leave program for city workers is causing "unintended consequences" at Denver's 911 call answering center, with ...

“Los Angeles General Medical Center, a public hospital run by the L.A. County Department of Health Services, is seeking the ...

Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

Vance’s trip comes one day after an appeals court ruled the president can maintain control of thousands of National Guard ...

Unwanted calls, including illegal and spoofed robocalls, are the FCC’s top consumer complaint. The commission reports that ...

Early ’80s ska-pop and soul band The English Beat, sadly without co-founder Ranking Roger, who passed away in 2019, are ...

Illinois House Speaker Emanuel “Chris” Welch continues to defend a $40 million line item in the state budget for a school ...

From data centers to AI to 5G internet, how we use the internet has a much bigger effect on our Earth than we might imagine.

A northern Michigan dispatch center is looking to use artifical intelligence to help answer non-emergency calls.A NO ...

Big band music, a dance party and live theater top our list of fun things to do on the Space Coast this weekend.

From music festivals to art gallery receptions, here are 9 free, fun things to do on the Space Coast for June 20-26.

Hotel prices have dropped, crowds have dwindled. Summer can be a wonderful time for a desert escape if you have a plan for ...