The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

In 2025, data will be the driving force behind successful call center operations. The ability to harness and apply data effectively can determine whether a contact center thrives or struggles. With ...

Basil and Monte Wolverton; Flash Gordon by Alex, Jim, Dan, and a bunch of others; public domain Popeye and Olive; a hint of next winter’s Doonesbury special art; plus actual comic strips and panels ...

A Strip shopping center is getting five new storefronts this spring and summer. The Miracle Mile Shops at Planet Hollywood are getting multiple new tenants, ranging from fashion retailers to ...

VINELAND — A comic convention may be one of the first events planned for the city’s new convention center downtown. Garden State Comic Fest has announced a show Nov. 15 and 16 at the former ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...

Sky claims the move is in response to customer demand. More people now prefer to manage their accounts online than to call customer service, and the company thinks AI and digital tools can do better ...