VINELAND — A comic convention may be one of the first events planned for the city’s new convention center downtown. Garden State Comic Fest has announced a show Nov. 15 and 16 at the former ...

(CNN) — The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...

EYEOPENER. OH, GOOD MORNING TO THE STUDENTS AT CENTER SCHOOL. OUR KELLY ANN CICALESE RECENTLY GAVE A WEATHER PRESENTATION THERE. THE GIGGLES WERE ON CINDY WAKE-UP CALL DOING. IT’S EASY TO RECORD ...

With Trampoline AI, health plans, third-party administrators and supplemental benefit companies can upskill their human call center agents with AI. Trampoline leverages large language models to ...

Here’s what business leaders looking to implement GenAI into their contact centers need to know. Helpful human agents listen, understand, propose, and act—but often, these agents are hard to ...

O’Brien’s award was announced by the center before Trump took over and installed himself as the chair to root out perceived “wokeness.” So it was on with the show. Colbert also ate spicy hot wings in ...

Sarah Silverman and Stephen Colbert celebrated O'Brien for comic greatness while ribbing President Donald Trump, whose takeover of the Kennedy Center has shaken the arts world. O'Brien himself ...

Comics battered President Donald Trump in the venue he now chairs on Sunday. In a ceremony to award Conan O’Brien the Mark Twain Prize that will stream May 4 on Netflix, comedians gathered at the ...

A Kennedy Center worker was dismissed after posting a nude protest video online, criticizing President Trump's leadership. Tavish Forsyth, the Opera Institute's program director, condemned Trump's ...

A Kennedy Center contract worker strips nude in a new YouTube protest video and asks if they should quit their job with the Washington, D.C., arts institution targeted by President Trump ...