The startup behind the AI-powered terminal is launching tools to help programmers collaborate with AI agents—offering an ...

Solution providers can ‘start really thinking about how to build the management capacities of AI agents as we start seeing ...

IRCTC has a very bad interface,” another user tweeted. ‘IRCTC Employees Are Corrupt,’ Alleges Passenger Other users went a step further, accusing IRCTC officials of colluding with agents and blocking ...

We list the best call center software, to make it simple and easy to setup and manage a single communications platform. Call centers used to something only enterprise companies could afford, but ...

Erika Marie Twist. BELIZE CITY, Tues. May 27, 2025. Tonight, a sales agent at a call center was convicted under the Cyber Crime Bully Act for the offense of “us[ing] a computer system to disseminate a ...

In the process of using RAGflow, I found that when the agent's begin component creates a dialogue through an interface call, the internal parameters cannot be dynamically updated once they are set.

Google Jules rewrote major parts of my code. And I didn't just watch it work, I shipped its changes. This is real. But there are also real big caveats.

YoungWilliams sought to improve its call center efficiency through AI. The company chose Microsoft because it was the best option to power an intelligent AI agent that could automate responses, ...

How RingCX supports contact center agents in real time. Agents don’t struggle with knowledge gaps because they lack training. They struggle because the information they need is often buried, outdated, ...

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how ...