Ricardo “Jon-Jon” Lasco, a master agent, was abducted for stealing and monetizing online ... Totoy also spoke to Lasco’s family via phone call. Despite the unfortunate news, Lasco’s family said their ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business process outsourcing sector.

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

IVR lets you send incoming calls to the right call center agents. In addition, you get local and toll-free numbers or if you prefer, you can port your existing phone numbers. There’s also an ...

READING, Pa. - Federal authorities have charged the operator of a Berks County call center for allegedly failing to pay over $1 million dollars in taxes. 42-year-old Alan Redmond of Wyomissing is ...

In a statement to Reuters on Wednesday, Coinbase said the incident was recently discovered and that it had “cut ties with the TaskUs personnel involved and other overseas agents, and tightened ...

(Oliver Lois Economidis/The Morning Call) Numerous wooden pieces, including heavy wooden trusses, are seen Thursday, May 29, 2025, at the Upper Macungie Township Community Lifestyle Center.

The Dallas-based telecommunications company has announced plans to expand and relocate its call center across the street from the company’s existing campus on Lakeside Boulevard, the latest in a ...

Consumers who call the customer service department of your call center are typically individuals who have a problem, concern or complaint and are looking for assistance. Handling these people in ...

To simplify the financing journey for Filipino home buyers all over the world, Talino Venture Studios has partnered with some ...

SEATTLE — The country’s trade with this major US tech hub remained stable over the years, mainly propelled by the business process outsourcing (BPO) sector. That, despite the major ...

The New York Knicks appear set to lose some Precious moments. Previewing the list of Knicks free agents for Newsday, insider Steve Popper hinted that Precious Achiuwa is unlikely to return for a ...