It might surprise you there are some reputable airlines who actually use home-based agents to book flights and perform ...

The masked ICE agents then ... Safra Foundation Center for Ethics, Hayes was a Bernard Schwartz Fellow at the New America Foundation. His latest book is “The Sirens’ Call: How Attention ...

She will lead the team of agents. The firm’s specialty will be personalized ... For tickets and information, go to the Chapman Cultural Center’s ticket site or call (864) 542-2787. For information ...

In the long, sad, completely avoidable continuum of on-set accidents, which includes but is not limited to the death of Rob ...

An FBI agent who said that former New ... in which a fictitious emergency services call is made to send a large number of armed police officers to a specific address. The targeting of a Tesla ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Everything you look at could be an agent, replacing boring form-based workflows. Recently, Microsoft CEO Satya Nadella, ...

The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.

Matthew Specktor tells the story of his super-agent father, Fred Specktor’s, rise through the agency ranks in ‘The Golden ...

The NFL has changed free agency rules to allow teams to have one Zoom call with prospective players during the legal tampering period. Teams can now also book travel for prospective free agents ...

DIGICEL has overhauled its Customer and Corporate Call Centre operations in Trinidad and Tobago, leading to the retrenchment of several agents in the country. According to a retrenchment notice ...