Amazon launched its online pharmacy two years ago, and teleconsultation services six months ago. With the addition of ...

Not only is popstar Dua Lipa the undisputed queen of leggy looks and chart-topping tracks, she also has really good taste in ...

AI-driven growth propels NICE with 39% ARR surge & CXone Mpower boosts enterprise automation. Click here to read an analysis ...

Here is everything you need to know about Cruise Hive’s new cruise booking service and why you should book your next sailing ...

To access Amazon’s Customer Service Help Page, go to the website landing page and click on " Customer Service " in the top ...

Amazon’s AWS division clearly demonstrated at their recent re:Inforce event that security-based capabilities are the rock ...

Amazon will reduce its workforce as it implements more AI services and functionality, the company announced Monday.

Expanded collaboration brings together CXone Mpower, Amazon Q index, Amazon SageMaker, and Amazon Bedrock to accelerate intelligent automation across every role and workflow in the enterprise HOBOKEN, ...

Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

Mastercard partners with AWS to offer Cloud Edge connectivity solution to banks and fintechs across the region ...

As rivals double down on integrated AI development tools, AWS is under pressure to evolve Bedrock from a model hub to a true ...