To access Amazon’s Customer Service Help Page, go to the website landing page and click on " Customer Service " in the top ...

Amazon launched its online pharmacy two years ago, and teleconsultation services six months ago. With the addition of ...

Reaching a company's customer service can be very difficult, especially if the company does not list a phone number. Businesses are now warning customers about a new surge in fake customer service ...

Amazon layoffs are making headlines again as CEO Andy Jassy confirmed the company will gradually reduce its corporate ...

Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

Amazon News, for example, took to the social media platform X in early March to warn consumers that the e-commerce platform saw a 33% increase in customer service impersonation scams on social ...

Amazon will shrink its corporate workforce as it expands the use of generative AI and AI agents to automate white-collar ...

Survey of Health Plan Leaders Recognizes Sagility for Automated Adjudication Accuracy, Claims Integrity, and Integrated ...

Amazon Now enters quick commerce in Bengaluru, offering 10-min delivery of essentials, intensifying competition in the sector ...

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

Today's episode of CBT Now, Joseph Michelli discusses how Amazon’s One Medical is redefining the patient experience ...