NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2025 Aragon Research GlobeTM for AI Agent ...

NICE (Nasdaq: NICE) today announced that NICE has been recognized as a Leader in Contact Center as a Service by Forrester ...

"To us, this report showcases NICE's leadership as a leading AI platform for customer service," said Barry Cooper, President, CX Division, NICE. "Enterprises are no longer willing to settle for ...

“NICE’s approach to distinguish itself includes its partner ecosystem and ability to automate complex workflows and deliver predictive, proactive, and personalized interactions.” Barry ...

A Joe Gelhardt brace of penalties earned Hull City a huge 2-1 home win over Preston North End to keep their hopes of staying ...

NICE contributes its CXone Mpower platform, which uses AI to manage complex operations with increased precision and scale, allowing businesses to tailor their customer service workflows. Barry Cooper, ...

Barry Cooper, President of the CX Division at NICE, highlighted the necessity of automated customer service in today’s fast-paced environment, ensuring timely and efficient support. The ...

Danielle Smith, the premier of the oil-rich province of Alberta, takes pride in her MAGA ties. As her country faces ...

Aurora Straus and Zoë Barry are making history as the first female-led ... fans chant 'sell the team' The Rays kicked off their stay at Steinbrenner Field with a nice win. NCAA tournament: Amid online ...

Here's how Tigers reporter Barry Cooper rated the performances of Ruben ... Did deliver a couple of teasing corners early on and showed some nice touches, but like the rest of his team, found ...

Barry Cooper, president of the NICE CX division, told CMSWire that AI contact center software will soon automate most customer interactions — efficiently resolving issues, offering proactive ...