The first beta made its rounds the same day iOS 26 was announced, and Apple has officially launched beta 2 with some ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

SuperDial, a voice AI startup focused on automating administrative phone calls, has raised $15 million in Series A funding.

AI is transforming telcos – from slashing customer resolution times to orchestrating real-time energy savings, reshaping both ...

Startup SuperDial picked up $15 million in series A funding as voice AI agents are poised to be the next big AI investment in ...

Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...

We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...