From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Some people don’t know how to quit when they’re ahead. Provincial police East Region special detail unit stopped a driver who was caught speeding on Hwy 417 near Anderson Road in the east end ...

Edgware, Middlesex, May 02, 2025 (GLOBE NEWSWIRE) -- Nic Pouches, the UK's trusted source for premium nicotine pouches, is happy to announce the launch of its loyalty points rewards system for all ...

We’ve recently launched our “Voice of the Consumer” research at MaxContact, and the results offer clear insights into what UK customers actually want when they interact with contact centres in 2025.

Customers may be able to get a free solar panel grant from E.ON, which could save you up to £1,678 a year on your energy bill. EDF acquired Contact Solar in February 2024, a national specialist ...

So if we spot any fly tipped rubbish, are asked to complete logs, customers ask to speak to us, or we are asked to mentor or train up any of the staff, those are the type of tasks we will say are ...

Contact Solar, recognised as the Best Solar Panel Specialists in Lancashire, is dedicated to delivering outstanding customer service. They tailor their advice and solar installation to each customer's ...

In the video, the owner, Kenny Chou, was seen chasing the customer down the street and reprimanding him for not leaving a tip on a $20 meal. Listen to Story A restaurant owner in Illinois confronted a ...

Challenges should not overshadow the good results achieved so far—Chissano Zimbabwe has made a lot of progress, against all odds. Now, we all should rally around it to conclude this process—Adesina ...

The White House took aggressive aim at Amazon, with President Donald Trump putting in a call to Amazon founder ... I say show your customers how much tariffs are hurting in their pocketbook.