American Airlines recently announced the formation of its Customer Experience Advisory Board, led by AA’s chief customer officer, Heather Garboden. CX is now in the C-suite.

You can quickly earn American Airlines Platinum status with the right mix of flights, credit card spending, and partner ...

All 10 of the longest routes currently operating are over 17 hours long. Ultra-long-haul flights can be uncomfortable, so we ...

Roomier than economy, cheaper than business, premium economy is the Goldilocks option, looking better than ever before.

International Consolidated Airlines Group is undervalued with strong Q1 results, rising margins, and limited risks. Check out ...

American’s newest premium aircraft made its debut, carrying more than 200 customers on its inaugural flight from Chicago ...

The innovation is the shape. But with the shape comes a lot — including the ability to ensure wheelchair users can remain in their own mobility devices on board. So said Scott Savian, chief product ...

American Airlines has debuted its premium Boeing 787-9 aircraft with Flagship Suite business class on the Chicago O’Hare-London Heathrow route and plans to expand to other international routes.

After experiencing the sleek privacy of American Airlines’ biz-plus Flagship Suite Preferred seat up front on the Boeing 787-9P inaugural to Los Angeles, your author was eager to assess the carrier’s ...

American Airlines launches new 787-9P with private Flagship Suites, ... Premium Economy In Premium Economy, there’s 32 seats in a 2-3-2 layout, and they feature headrest wings, more recline, pull-out ...

Related: Best credit cards for American Airlines flyers. Premium economy seat design. I was particularly interested in seeing the premium economy cabin on American's new 787-9P, as that's ...