The International Monetary Fund estimates over a quarter of Indian jobs are highly vulnerable to AI, while a Brookings study ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

The rise of AI-powered agent assistance software is becoming essential for customer-focused organizations. These tools ...

The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...

Five Below credits Invent.ai, Squishmallows, and a new CEO for making it “the cool store for kids, the yes store for parents.

In all sectors, it is exceedingly important to have a force multiplier to get ahead of the competition or to maintain hegemony. This is why there has been a concerted push for AI through ...

If you need to play hardball, ChatGPT suggests strategies like requesting to speak to the retention department, expressing ...

Officials in Grand Traverse County, Mich., are seeking county board approval for an artificial intelligence-powered “call ...

Nebius's access to Nvidia's latest GPUs and rapid data center growth in Europe and the US position it strongly in a booming ...

Cole Smith used his AI background to create Opal, a software tool for therapists, a client management platform and a place ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

AI could reduce wireless carriers' costs, as T-Mobile parent Deutsche Telekom reports a 20–30% productivity boost in customer ...