AARP is sounding the alarm on deteriorating service at the Social Security Administration and is calling on the agency to ...

The Social Security Administration has apparently backed off on its plans to make more older Americans travel to field ...

The Social Security Administration on Monday will implement a big change in the way millions of recipients can verify their ...

AARP members spoke out about "frustrating" customer service experiences with the Social Security Administration during a ...

The Social Security Administration is set to implement on Monday new anti-fraud measures that have sparked widespread concern ...

AARP members from Long Island gathered on Thursday, April 10 to call for further efforts to improve the quality and ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

The change, set to take place days from now, would have forced many beneficiaries to use online portals or travel in person.

AARP Oregon is calling on the Social Security Administration (SSA) to reverse planned changes to customer service, which are ...

While confusion continues around ever-changing directives regarding the Social Security Administration (SSA), AARP continues to actively oppose a new policy change to its identity verification process ...

CHEYENNE – The Social Security Administration (SSA) has confirmed to AARP that beginning Monday, April 14, it will allow all claim types to be completed over the telephone, as they previously ...