A technology glitch caused the majority of ticket sales for a St. Michael movie theater to not be charged. FOX 9's Babs ...

Instead, hundreds of millions of Americans pay what is, essentially ... “Intuit strongly believes in advocating on behalf of ...

Under state rules, the small northern Michigan power company could owe customers as much as $1.5 million in bill credits ...

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For years, through the commuter parking program, airline crew members who live in the Birmingham area and fly out of the ...

Positive customer experiences, consistent product quality and long-term brand familiarity drive greater loyalty, a ...

Customer service often means handling unreasonable demands with a polite smile, but some customers push the limits. When one ...

Waiting isn't just frustrating—it's a dealbreaker. In a time where instant service is expected, brands that make customers ...

RICHMOND, Va. — Commissary officials are getting close to awarding a contract for the doorstep delivery of groceries, said ...

An 82-year-old woman died in May 2024 after her power was cut off on a very hot day. Her son and an advocate say this shows ...

For a little more each month, you'll get the certainty of knowing your bill won’t increase for at least five years.

Got gripes about your commute? Your feedback could pay off–literally.The MTA officially launched its Spring 2025 Customers ...