we found that 8×8 is best for busy customer service teams, because it offers a wide range of communication channels, allowing teams to speak with customers on everything from email to phone to ...

CPaaS at 8x8, Inc. “A huge push in this area is AI-driven self-service options. 8x8 CPaaS APIs are fueling AI utilization in companies by supporting AI-powered chatbots via WhatsApp and SMS ...