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QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Contact ...
The CCaaS market is gaining momentum as enterprises across BFSI, retail, telecom, and utilities seek scalable, cloud-native solutions for omnichannel customer engagement. AI integration is central ...
Compound Growth at 16.46% Signals a New Phase of Contact Center as a Service (CCaaS) Market Expansion MIDDLETON, Mass., April 14, 2025 /PRNewswire/ -- QKS Group, a premier market intelligence and ...
Among the five companies in the leader's quadrant, ZINFI holds a 20-point lead over its nearest competitor in the "Satisfaction" metric PLEASANTON, Calif., April 15, 2025 /PRNewswire/ -- ZINFI ...
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