At this year’s Enterprise Connect, Cisco rolled out new AI agents for Webex designed to improve customer service experiences.

Cisco (CSCO) unveils vision for agentic AI collaboration & introduces new AI-powered solutions for customers, employees & IT ...

At Enterprise Connect, Cisco (NASDAQ: CSCO) will unveil its vision for agentic AI collaboration, along with new AI-powered ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

Cisco unveils new Webex AI solutions that predict and automate customer and employee experiencesNews summary: Furthering ...

Cisco (NASDAQ:CSCO) on Monday unveiled new Webex AI solutions, expanding its collaboration portfolio to include the general availability of Webex AI Agent to improve customer experiences. New ...

After 23 years of connecting people around the world, Skype, the popular video-calling service, is shutting down. Microsoft, ...

Unified Communication as a Service (UCaaS) is emerging as a leading network standard, fueled by the rise of the cloud ...

As digital transformation accelerates, wealth managers must adopt technology-driven client engagement to stay competitive.

Uniting has launched a generative AI-powered digital assistant to provide its staff with information and support tools at the ...

Highlights Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights ...

Highlights AudioCodes Live services now include AI-powered applications designed to modernize customer experience (CX) and employee experience (EX) for enterprisesLive AI-powered value-added services ...