Mediafly, a revenue enablement company, has acquired Appinium, a learning management systems provider. Financial terms of the deal were not disclosed.

Algolia's latest AI innovations in the Intelligent Fashion Solution deliver deeply personal, stylishly curated shopping experiences for fashion consumers.

AI brings the 'Wow' In today's world, bold strides are taking place in the customer service industry, and artificial intelligence is fundamentally transforming customer experiences. Yet, many ...

Report] Discover how leaders are maximizing their CX using 3 top AI trendsAI continues to rewrite customer service rules and the smartest companies aren't waiting to catch up. They want to get ahead ...

Drive results with strategic AI process managementDespite the immense promise of digital transformation, many organizations struggle to realize the productivity gains expected from AI and advanced ...

Max Fashion, a flagship brand under the Landmark Group, began its journey in 2004 with a single store in the United Arab Emirates. Today, Max Fashion has expanded its presence to nearly 650 stores ...

Credit union's AI assistant 'Ruth' independently handles 46 percent of member conversations while cutting wait times to 34 seconds.

Learn how modern CX solutions-powered by AI, automation, and a unified platform-can boost productivity, cut costs, and transform CX.What you'll learn in this game-changing CX guide:Slash costs, not ...

Discover how leaders within Customer Experience (CX), IT, and Operations are shaping the future of CX in our latest report. From breaking down communication silos to building secure, scalable systems ...

Metricool has integrated its social media management platform withAdobe Express, Adobe's content creation tool, to help users measure their content's performance impact across social media platforms, ...