No, we don’t offer refunds for unused days after cancellation. However, if you cancel your Premium Support plan before the billing cycle ends, you’ll still have full access to support until the end of ...

Standard support includes basic email support during business hours. Meanwhile, Premium Support adds priority queuing, faster guaranteed response times, and more communication options like chat or ...

Yes, but it depends on the plan. For example, the Standard plan covers 01 Migration ID, while the Extended and Pro plans allow more. If you’re managing multiple stores or clients, Premium Support can ...

If you reach your plan’s Migration ID limit and need support for additional migrations, you’ll need to upgrade to a higher-tier plan. Premium Support only applies to the number of Migration IDs ...

Absolutely. You can subscribe at any point during your migration process and receive all Premium benefits for the remaining time.

Premium Support is a flexible monthly subscription, so you can activate it during key phases, like pre-launch setup or post-migration syncing. However, we recommend keeping it active throughout your ...

Premium Support is billed on a monthly subscription basis. If your subscription is still active during your next migration, you can continue using it alongside your migration package without any extra ...

Yes! You can upgrade or downgrade your Premium Support plan at any time, depending on your current needs. If your project scales up or slows down, we’ll help you ...

No, it’s optional. However, it’s highly recommended for complex or time-sensitive migrations where faster response and more personalized assistance can make a difference. We also provide ongoing ...

You can cancel your subscription directly from your LitExtension account. You’ll still have access to Premium Support until the end of your billing cycle. If you are on Team Plan, please contact our ...

Premium Support ensures your support tickets and communication are prioritized, which can help resolve issues faster. However, it doesn’t speed up the actual migration process itself. That depends on ...

Dedicated personal assistance is available in the Pro and Custom plans. Other packages provide excellent support but not on a one-to-one basis.