US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

AI agents are transforming business with smart automation, despite challenges like trust and workforce impact.

Salesforce shared a report on how business leaders struggle with data before introducing AI agents for Tableau as a response.

Salesforce reveals how AI now writes 20% of its code but developers aren't vanishing — they're evolving into strategic architects who orchestrate AI systems while focusing on customer needs and ...

Enterprises stand at a crossroads—either wait for agentic AI to mature or take the calculated risk of early adoption.

An ISG Provider Lens™ report says Salesforce’s AI agent-first model is a catalyst for business transformation and a topic of ...

Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Agentforce for Field Service helps companies with in-the-field workers quickly and securely deploy AI agents that can execute ...

Executives’ growing willingness to say publicly that they are forgoing hiring in favor of artificial intelligence might be a ...

Agentforce will help Air India automate customer service processes, improve agent productivity, and deliver faster issue ...

Businesses across Australia and New Zealand are turning to a new generation of artificial intelligence technology to lighten ...

Enterprise: Air India adopts Salesforce Agentforce to automate service tasks, cut refund delays, and enhance customer ...