How much of a problem is filming a medical emergency or accident onboard a cruise ship? Carnival Cruise Line discusses the ...

One of the saddest, most gut-wrenching parts of my job,” shared Carnival Cruise Line's beloved Brand Ambassador, John Heald, ...

A recent incident on a Carnival cruise has been brought under the spotlight after one passenger was reportedly seen filming ...

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Carnival is making some bold changes in 2025. The cruise line will open its newest private island, Celebration Key, in July. Carnival also announced a new ship and its return to Mobile, Alabama, its ...

Carnival Cruise Line wants to make sure its passengers have easy access to food anytime they want it. From keeping certain ...

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

John Heald, who has 600,000 followers on Facebook and blogs about his career as a cruise director, is known for answering questions about the cruise industry and addressing guests’ issues.

Just ask Carnival Cruise Line’s brand ambassador, John Heald, who answers hundreds of questions from passengers every day on his popular Facebook page. Sometimes, the work of combating the ever ...