Felecia Brice McFail sits in her FOHTA calligraphy gallery in the basement of her home on S. Monroe Street in the historic Nauck neighborhood in Arlington. She says, "Now I'm retired and I can do what ...
A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...
How to craft a narrative that matters by Frances X. Frei and Anne Morriss Let’s say you’re a leader with an urgent organizational problem—anything from a broken culture to a product that no longer ...
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