Airlines offer shortcuts to elite status. Does this affect their connection with their customers? What can other brands learn from airline and cruise loyalty programs?

United Airlines has just dropped its new wave of status match applications for 2025, giving travelers the chance to enjoy ...

United Airlines (UA) is one of the world’s biggest airlines. Based out of Chicago, it operates 4,500 flights in over 300 ...

It's the first test of the airport's "use-it-or-lose-it" formula adopted in the lease deal that ushered in the $6.1 billion ...

There's a lot of complication to airline status, miles and points. For United's program, you need "Premier qualifying flights," literally legs of a flight. So to qualify for Silver this year ...

That limits the airline's ability to depend solely on conventional frequent flyer program models that work based on ...

Some American Airlines flights in and out of the International Jetport were canceled Thursday after a deadly plane crash in ...

Several flights to and from Washington D.C. have been canceled at the Columbia Metropolitan Airport (CAE) following a deadly ...

Spirit Airlines has added a new flight to Birmingham, Alabama, connecting one of the most populous cities in the state with one of the New York area airports. Connections to New Y ...

Began utilizing generative AI on united.com to expedite customer search and in the airline's industry-leading flight status notification system, further enabling real-time flight status updates to ...

Looking for a shortcut to United Airlines MileagePlus Premier status? Here's how travelers with another airline status can ...