The harder we try to use niceness to cover up our discomfort, the more people can see right through us,” says Tessa West, ...

CEO Scott Boatwright said this was in response to a study which showed that Chipotle staff were "not as friendly" as they ...

Everyone wants that clean, white, movie-ready smile. But when you’re staring down a $400 whitening kit or a dentist quote ...

In an earlier version of this story, a manager misidentified the office where he dealt with coffee badging. It has been ...