SuperDial, a voice AI startup focused on automating administrative phone calls, has raised $15 million in Series A funding.

AI is transforming telcos – from slashing customer resolution times to orchestrating real-time energy savings, reshaping both ...

We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

According to the CDC, more than one-third of U.S. adults regularly get less than seven hours of sleep per night. Nearly three ...

According to a press release, House Bill 349, also known as the Call Center Protection Act would require notification of ...

Spam or sales calls are always annoying, but if you are someone who tries to sleep during the day, they can cause you serious ...

Lawyers, family and friends of ICE detainees in Burlington, Massachusetts describe "horrible" conditions including insufficient food and clean drinking water, and no soap, showers, or beds.

The alleged victims filed for class-action status in lawsuits against the facility, arguing administrators were negligent for ...

Following deep sleep, REM sleep is the next critical phase of sleep cycles, characterized by more dreaming that's also extra ...

Around 30% of people will experience sleep paralysis at least once. Here’s why and what you can do about it.

ICE detentions have surged, but deportations have not. In the past month, NPR spoke to dozens of detainees, families and ...

Another industry that’s found a home in Utah County is contact centers, sometimes called “call centers.” These are companies that allow other companies to outsource their customer relations.