Ryanair, British Airways, KLM and Sykes Cottages charge customers who book over the phone an additional fee, a practice which ...

Qatar Airways has defended its actions after an Australian couple claimed they were 'traumatised' by being forced to sit next ...

As part of its internal review. Qatar Airways found crew had acted "quickly, appropriately and professionally" when they ...

As rewards programs proliferate and shift to spending rather than miles flown, it has become harder to earn awards. We ...