A recent Bankrate article written for consumers outlines how insurance companies are increasingly refusing OEM collision ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Consolidated city/county governments may select one survey in which to participate annually, either the Digital Cities Survey 2025 or the Digital Counties Survey next year. Winners will be honored ...

Bentley University professor and creator of scamicide.com Steve Weisman said the American Community Survey is a lengthy mailer that asks for a ton of personal ... is legit, call the local Census ...

Survey shows concerns about inflation and their ... prospect of economic recession increased from 60% to 74%. Pulse on Personal Finances: Nearly three in five (58%) say they are more concerned ...

To conduct business confidently, consumers and businesses must be certain they can trust the identity of the caller.

Despite widespread concerns that the trade war is dragging down America’s economy, President Donald Trump has notched quite a ...

Suspicions are bolstered by a question asking: "How would you rate the fire service in your city?" No question asks about ...

Ten positions within the bureau, which conducts surveys in a number of fields by phone, mail and the internet, are being ...

Apparently contrasting that, about 50 percent of survey respondents said their employer’s policies protecting gender identity, expression, and sexual orientation have remained the same under the ...

Customer satisfaction ratings are among the specific metrics used to evaluate the performance of a call center worker. Surveys are often used with customers after phone calls to assess the level ...

SoFi reports that 2 in 3 Americans have 1-2 bank accounts, but many save $500 or less for emergencies; tech adoption in ...