The Board of Public Works approved a $3.9 million extension Wednesday of a call center contract ahead of an expected surge of ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

Each part of the nervous system uses internal checks and balances to regulate its activity, responding to various factors like mood, health status, and the external environment.¹ These regulatory ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...

Shingrix is a onetime vaccination, given in two doses a few months apart. The CDC recommends it starting at age 50 for most ...

Every time an engineer shifts from building the future to firefighting the present, there’s a cognitive penalty. Research ...

The nervous system is a complex network of neurons ... the University of Texas Health Science Center at Houston and the Jan and Dan Duncan Neurological Research Institute at Texas Children's ...

Diseases of the nervous system refer to disorders that affect any part of the central nervous system (brain, spinal cord or cranial nerves) or peripheral nervous system.

Fresh data delivered Saturday mornings In this Q&A, we speak with Brian Kennedy, a senior researcher at the Center, on why and how we conducted the survey of AI experts. These groups are far apart in ...

Our bodies are full of nerves! How do they work? Why do we have an autonomic and a somatic nervous system? When do the sympathetic and parasympathetic systems kick in? And what's with the vagus nerve?