Experts explain why the U.S. Court of Appeals for the Fifth Circuit struck down a rule that they say could have help ...
Artificial intelligence is now in dealers’ website chatbots, text and voice assistants, sales lead tools, repair schedulers, ...
The Consumer Federation of America also issued a statement regarding the ruling: ...
The National Highway Traffic Safety Administration announced over 325,000 recalled cars from Honda, Toyota, Acura, Subaru and ...
The next time you call to book a service appointment for your car, you might not need to speak with a human. Companies with artificial intelligence-powered tools are pushing into all corners of ...
“There are a lot of things that it’s going to do better than we can,” said Jeff Laethem, who heads a Buick and GMC dealership in Detroit. Laethem uses an AI product to help manage customer phone calls ...
A key consumer protection measure, the Federal Trade Commission's CARS Rule, has been thrown out by a federal appeals court.
A group of Florida Volkswagen and Audi dealerships filed a lawsuit against Scout Motors over its direct-to-consumer retail ...
the National Auto Dealers Association, along with the Texas Auto Dealers Association sued the FTC to vacate the program, and the 5 th Circuit Court of Appeals agreed. At least for now ...
The U.S. Court of Appeals for the Fifth Circuit on Jan. 27, 2025, vacated the Federal Trade Commission's (FTC) Rule on Combating Auto Retail ...
While expected, the suit is an escalation from October, when the CEO of the National Automobile Dealers Association called Scout's direct-sales strategy "misguided" and said "it will be challenged." ...
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