The Puerto Rico House Consumer Affairs Committee is investigating LUMA Energy’s rejection of 1,828 claims for household appliance damages, raising concerns about the utility’s liability policies and ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can ...

What’s not to love about a part-time, well-paid job “assisting TEMU merchants with product reviews”? A lot, it turns out, according to people who posted their experiences online.

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

Wells Fargo will layoff 221 employees in Salem and close its call center on Hawthorne Avenue SE, the company announced. In a letter to city and state officials, Wells Fargo leadership said it ...

Arsenal are “in regular contact” in order to jump on any potential “collapse” in Dean Huijsen’s transfer to Real Madrid, according to Fabrizio Romano. The Gunners are looking for a new ...

At the core of the collaboration is a powerful fusion of technologies: Luma's cutting-edge multimodal model Ray 2, and its consumer platform Dream Machine, running on HUMAIN's advanced AI ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

In an appearance on the “Stacking the Box” podcast, Jeanty revealed he received a prank call saying he was drafted by the Dallas Cowboys instead, as transcribed by Ryan Gaydos of FOX News ...

Pope Leo XIV’s first phone call with his brother after he was elected the first American pontiff was caught live by a reporter — with the Holy Father needling his sibling about “two hours ...