The Puerto Rico House Consumer Affairs Committee is investigating LUMA Energy’s rejection of 1,828 claims for household appliance damages, raising concerns about the utility’s liability policies and ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can ...

What’s not to love about a part-time, well-paid job “assisting TEMU merchants with product reviews”? A lot, it turns out, according to people who posted their experiences online.

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...