Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

When Colleen Nick called his name Tuesday from a stage at the Benton Event Center, Dustin Thompson was "shocked." ...

Making headlines recently, Madison County prosecutors have charged nine people with child abuse — allegedly hitting children and making them go without food — or attempted obstruction of an ...

Johansen said the operations at 16th and Mission have been successful short-term, but that the work isn't done until the ...

House Republicans want to repeal tax credits for clean-energy projects, and the industry is already slowing. But the jobs and ...

Wrenetha Julion, Ph.D., R.N. of Rush University Medical Center, and Paul Florsheim, Ph.D. of University of ...

Set up a quiet, distraction-free spot for your call. Have your notes and resume ready to go. Sound confident by sitting up ...

Mental health issues among children are rising, and school officials say it's a crisis. Millions of dollars in federal aid ...

The National Center for Urban Solutions (NCUS) held a graduation ceremony Tuesday to celebrate participants in its “Untapped ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

If you missed an interview because you were in a car accident, would you expect the interviewer to be understanding or refuse ...